Frequently Asked Questions
Find answers to common questions about Superdry products and services
How do I know which size to order?
Superdry clothing often features a slim-fit aesthetic. We recommend checking our detailed Size Guide available on each product page to ensure the perfect fit.
Can I track my order once it has been dispatched?
Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking link to monitor your delivery status.
Are your products authentic?
Absolutely. All items sold on our official website are 100% authentic Superdry products, featuring our signature Japanese-inspired graphics and vintage Americana styling.
What should I do if I receive a faulty item?
We pride ourselves on quality. If your item is defective, please contact our customer service team immediately with your order number and a photo of the fault.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You have a limited window to cancel; please contact us via live chat as soon as possible.
Do you offer international shipping?
Yes, Superdry ships to over 100 countries worldwide. Shipping costs and delivery times vary depending on the destination.